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The Polk County Jail is a 160 bed facility which opened in 2003.  The facility houses pre-sentence and sentenced inmates ranging in all security classification levels from maximum to minimum security. The Corrections Division is headed by Captain Matt Lechman.  In addition to Captain Lechman, the facility is staffed with the following staff:

  • 1 - Jail Lieutenant
  • 4 - Jail Sergeants
  • 22 - Corrections Officers
  • 1 - Program Service Officer
  • 1 - Administrative Assistant/Records Specialist 
Inmate medical care is provided by Polk County Public Health.  For more information on inmate medical care click here.  

If there are any questions not answered below please email Captain Matt Lechman.

*(Questions sent to the Captain will be forwarded to jail staff, but may take several days to be answered.)


Contacting Inmates
Please note that messages are not passed to inmates by Corrections Officers unless there is exigent circumstances (example: family emergency, family death, etc.)  If you feel there is a situation that may merit a message being passed please contact the Polk County Jail at 715-485-8370.

Inmates can be contacted via mail, phone and/or video visitation.  Below are the details on these contact options.


Inmates may receive mail.  Inmate mail can be sent to the below address:

Inmate Name 
Polk County Jail   
1005 West Main Street, Suite 900  
Balsam Lake, WI. 54810 

Note: All incoming mail is inspected by Corrections Officers prior to delivery.  

Phone Calls:

Inmates cannot receive phone calls.  Inmates can make collect or prepaid calls from their housing unit.
For information on this and to purchase prepaid calls please visit the Securus website at or by clicking here

Note: you will need to create an account on the Securus website

Inmates may also purchase phone time from their inmate account.  For information on depositing funds please click here.

Note: All phone calls are recorded and/or monitored.

Video Visitation:

The Polk County Jail offers video visitation for inmates both on-site and remotely.  For visitation information please click here.

Note: All visitation is recorded and/or monitored.
Depositing Funds
There are two options for depositing money on an inmates account.  Below are details and instructions:


  • Note: You will have to create an account on
  • Select the "Send Money Now" option
  • Search and select the Polk County Jail
  • Search and find the inmate you would like to deposit money for.
  • Follow the prompts and provide payment information.


  • Report to the Polk County Jail and locate the kiosk in the Sheriff's Office Lobby
  • Follow the prompts and deposit funds
  • Note: Cash is accepted on the kiosk as well as debit/credit cards
Posting Bail/Bond
Bail/bond posting options and directions are listed below.  
Please contact the Polk County Jail at 715-485-8370 if you have any questions or need additional guidance.

In Person - Standard Business Hours:

  • Report to the Polk County Clerk of Courts located in the Polk County Justice Center.  They will assist you and accept the bond money.
  • After posting the bond they will give you a bond receipt.  Please bring that receipt to the Polk County Jail and the inmate will be released.
In Person - After Hours:

  • Report to the Polk County Jail and advise Jailers via intercom located by the entrance that you would like to post bail/bond for an inmate. 
  • A Corrections Officer will enter the bail/bond into our inmate banking software and direct you to the kiosk located in the lobby.
  • Note: This may take 10-20 minutes to be processed and uploaded
  • Select the inmates name on the kiosk
  • Select post bond option on the kiosk, follow the prompts and deposit money.
  • A Corrections Officer will release the inmate once bond is posted.


  • Contact the Polk County Jail at 715-485-8370 and advise the staff of the name of inmate you want to post bail/bond for.
  • A Corrections Officer will enter the bail/bond information into our inmate banking software
  • Note: This may take 10-20 minutes to be processed and uploaded
  • Note: You will have to create an account on
  • Select the "Send Money Now" option
  • Search and select the Polk County Jail
  • Search and find the inmate you would like to post bail/bond for.
  • Follow the prompts and provide payment information.
  • The inmate will be release when Corrections Officers receive the payment confirmation.
Inmate Visitation
The Polk County Jail utilizes video visitation services provided by Securus Technologies to meet our visitation needs. All inmate visitation is done via video visitation.

Please visit: to set-up an account and schedule visits.  Visitor accounts will be approved or denied within a day or two. Upon approval, visitors will be able to begin scheduling visits. If denied, please fix the issue with your account and resubmit it for approval.
Once on the site you will need to click on the “SIGN UP” button to create an account.

Steps to enroll and register is available by clicking here.

Visitation hours will be as follows:

Remote Video Visitation:

7 days a week from 8:00 a.m. – 10:00 p.m.
6:00 p.m. – 6:40 p.m. will be blacked out for operational considerations.
Pricing is set by and payable through Securus.  Pricing is subject to change.
Current visitation rates are:
20 minute visit - $12.99
40 minute visit - $25.98

If your visit does not work or does not happen due to any number of reasons we have no control over refunds. You will need to talk to the customer service department at Securus Technologies. In person face to face visits will not be allowed in exchange for visits that did not work. 

On-site Video Visitation:

  • Wednesday, Thursday & Saturday from 1:00 p.m. – 8:00 p.m.
  • There is no fee for on-site visitation.
You will need to create an account and schedule an appointment even to visit on-site.

Visitors must be at least 18 years of age to visit without a parent or legal guardian.  Juvenile children visiting must be accompanied by a parent or legal guardian.  The parent or legal guardian must be an authorized visitor of the inmate.

No Visitor shall be allowed to visit who does not conform to the proper dress code.

All visitors will be required to wear shirt, pants or shorts, and shoes.

No visitor who is wearing clothing that may offend or provoke someone will be allowed.

Male and Female visitors must cover their bodies from top of the shoulders to the mid thigh. Transparent material, tank tops, tube tops or clothing suggestive of gang affiliation will be cause for denial of visitation.

On-site visitors may bring in acceptable property for the inmate. Acceptable property is:

  • Prescription Glasses
  • Prescription Medication
  • Dentures
  • Personal clothing appropriate for court appearances (by court order only)
  • Approved medical devices (heart monitors, braces, etc.) Written documentation outlining the need is required.
  • Inmates must purchase undergarments through commissary.
All visitors are subject to NCIC and Wisconsin Crime Information Bureau checks and may be detained or taken into custody if necessary.

Any visitor or civilian caught bringing contraband into the Jail shall be turned over to Law Enforcement for arrest, interview, and prosecution.

There will be no loitering in the visiting area. When a visitor is finished they must go to the waiting area to wait for others who are visiting or exit the facility.

If a visitor is disruptive, exhibits symptoms of intoxication, or violates safety and security guidelines of the facility, they may be denied a visit or loss of visiting privileges.

All visitors wishing to visit an inmate shall be 100% sober when entering the Polk County Justice Center.

Any and all types of cell phone use during visiting hours are prohibited.  Such use may result in the visit being terminated and loss of visiting privileges.
Huber/Work Release
If you were sentenced to serve a jail sentence at the Polk County Jail and are currently employed or enrolled in a qualifying school you may be allowed to continue your employment or schooling if you meet the Huber Law and the Polk County Jail requirements.

If you are not employed and would like assistance in locating employment contact the Programs Service Office via inmate request upon arriving to serve your sentence.

We want to enable all eligible inmates the ability to utilize their Huber privilege. Due to the strict requirements and large amounts of paperwork required we suggest all future inmates click on the link below to view and print Huber paperwork prior to reporting to jail.

Completed packets can be submitted to the Program Service Officer prior to serving your sentence.  If you are able to turn these forms in prior to beginning your sentence it will allow our staff to process in advance which will help you to start utilizing work release as soon as possible.
The Program Service Officer's contact information is listed below to submit paperwork and/or answer questions.

Click here to email the Program Service Officer or call 715-485-8380.

Electronic Monitoring Packet 10.06.22
The Polk County Sheriff’s Office operates an Electronic Monitoring Program as an alternative to confinement within the jail facility, providing a cost effective, structured and monitored environment.  Our office utilizes GPS and alcohol sensing technology as a tool to assist with monitoring the movements and compliance of inmates enrolled in the Program.  This technology combined with home visits allows officers to more closely monitor inmate movement while increasing the level of community safety.

The Electronic Monitoring Program was designed for offenders who pose a minimal risk to the community.  The program can be used for offenders who have special needs or problems that may be better managed in their home environment.

Electronic Monitoring Packet 10.06.22

Wisconsin VINE
The Wisconsin VINE system is a service through which victims of crime can use the telephone or Internet to search for information regarding the custody status of their offender and to register to receive telephone and e-mail notification when the offender’s custody status changes. The VINE toll-free number for the WI VINE system is 1-888-944-8463.  This service is provided to assist Victims of Crime who have a right to know about their offender's custody status.