Economic Support Key Contacts

ALL APPLICANTS AND MEMBERS:

ACCESS – Online Tool at www.access.wi.gov

  • See what health, nutrition and other programs you may be able to get
  • Apply for FoodShare, BadgerCare Plus, Child Care, and Medicaid
  • Check the status of your benefits
  • Report changes
  • Replace your lost or damaged ForwardHealth card
  • Renew your benefits and submit your FoodShare/ChildCare Six Month Report Forms

FoodShare, Medicaid and BadgerCare Plus, Child Care

Member Services – 1-800-362-3002

  • Premiums
  • Covered services and copayments
  • Health insurance premium payments
  • Find a provider
  • Replace your ForwardHealth card

Local Agency – 715-485-8400

  • Apply for benefits
  • Questions about eligibility and enrollment rules

Great Rivers Call Center – 1-888-283-0012 or www.access.wi.gov

  • Report changes online or by phone
  • General questions

Centralized Document Processing Unit

  • Fax:  1-855-293-1822
  • Mailing address:  PO Box 5234, Janesville, WI 53547-5234

Food Share Members

  • QUEST Customer Service – 1-877-415-5164
  • General information about your card
  • To report a lost, stolen or damaged card
  • Replace your QUEST card

Members Enrolled in an HMO

  • HMO Enrollment Specialist – 1-800-291-2002
  • HMO Ombudsman – 1-800-760-0001

SeniorCare – 1-800-657-2038 or 711 (TTY)* if you

  • Want to apply for SeniorCare
  • Have questions about your application
  • Need to report a change
  • Have questions about your SeniorCare card