Economic Support Key Contacts
ALL APPLICANTS AND MEMBERS:
ACCESS – Online Tool at www.access.wi.gov
FoodShare, Medicaid and BadgerCare Plus, Child Care
Member Services – 1-800-362-3002
Local Agency – 715-485-8400
Great Rivers Call Center – 1-888-283-0012 or www.access.wi.gov
Centralized Document Processing Unit
Food Share Members
Members Enrolled in an HMO
SeniorCare – 1-800-657-2038 or 711 (TTY)* if you
ACCESS – Online Tool at www.access.wi.gov
- See what health, nutrition and other programs you may be able to get
- Apply for FoodShare, BadgerCare Plus, Child Care, and Medicaid
- Check the status of your benefits
- Report changes
- Replace your lost or damaged ForwardHealth card
- Renew your benefits and submit your FoodShare/ChildCare Six Month Report Forms
FoodShare, Medicaid and BadgerCare Plus, Child Care
Member Services – 1-800-362-3002
- Premiums
- Covered services and copayments
- Health insurance premium payments
- Find a provider
- Replace your ForwardHealth card
Local Agency – 715-485-8400
- Apply for benefits
- Questions about eligibility and enrollment rules
Great Rivers Call Center – 1-888-283-0012 or www.access.wi.gov
- Report changes online or by phone
- General questions
Centralized Document Processing Unit
- Fax: 1-855-293-1822
- Mailing address: PO Box 5234, Janesville, WI 53547-5234
Food Share Members
- QUEST Customer Service – 1-877-415-5164
- General information about your card
- To report a lost, stolen or damaged card
- Replace your QUEST card
Members Enrolled in an HMO
- HMO Enrollment Specialist – 1-800-291-2002
- HMO Ombudsman – 1-800-760-0001
SeniorCare – 1-800-657-2038 or 711 (TTY)* if you
- Want to apply for SeniorCare
- Have questions about your application
- Need to report a change
- Have questions about your SeniorCare card